Provide software support for Elite Legal Software, including time and billing, general ledger, accounts payable, conflicts and cost subsystem. Create and modify custom bill templates and proforma templates. Assist firms with analysis of reports and development of custom reports. Manage projects such as acquisitions and mergers that involve firms’ Elite systems.

Provide ongoing software support and training to over 50 staff members using Elite Legal Software, including the Accounting, Billing, Conflicts and Client Maintenance Departments. Maintain and create new bill templates as necessary. Develop new custom reports as requested by firm management. Act as firm’s liaison with Elite Information Systems and all third-party software vendors relating to the Elite system. Coordinate Elite software upgrades and all other changes or additions to the Elite software by third-party vendors. Monitor and maintain Elite security.

Serve as firm’s in-house project manager during initial implementation of Elite Legal Software by Business Systems Support Group. Oversee planning of all system setups and Elite security. Create and document initial bill templates. Coordinate development of new procedures for the Accounting, Billing, Conflicts and Client Maintenance Departments. Provide in-house training to all departments. Work closely with BSSG in planning, carrying out and balancing the electronic conversion of data from LTMS to Elite.

Provide telephone support, on-site support, and on-site training to law firms using Elite Legal Software. Assist Director of Training with course development and classroom training when necessary. Analyze law firm financial systems and develop specifications for conversion to Elite Legal Software. Created procedures for planning of system setup codes.

Responsible for hiring/firing all support staff, maintenance of personnel records, administration of benefits, including health insurance and pension plan. Prepare daily bank deposit, oversee maintenance of office equipment, law library and storage of closed files. Prepare data for payroll service, perform accounts payable and general ledger functions, meet with firm accountant. Undertook the search for a time and billing system and oversaw the installation of Elite Legal Billing System. Trained all staff on Elite and used the system on a daily basis.

Draft and type pleadings, correspondence and memoranda, and maintain filing system, client ledgers, attorney calendars, and attorney timesheets. Prepare daily bank deposit, oversee maintenance of office equipment, and operate 10-line telephone system. Serve as back-up secretary for senior partner, interview and test new support staff applicants, perform orientation of new employees.

Draft and type pleadings, correspondence and memoranda. Maintain filing system, attorney calendars, and attorney timesheets. Screen telephone calls from and meet with clients. Operate 3-line telephone system.

Type technical reports and correspondence pertaining to expert witness testimony in legal proceedings. Prepare exhibits for use in oral presentations. Perform general office tasks as needed including photocopying and running errands.

Type pleadings and correspondence. Maintain filing system and attorney calendar. Screen telephone calls, handle mail and run errands.